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Compliments and Complaints

Total Training Provision is intent on delivering and maintain high standards of service to all our stakeholders. As an organisation we welcome and take seriously any compliments, suggestions or complaints that can improve and develop our services. We aim to ensure that complaints are dealt with in a courteous and efficient manner and that they are resolved without avoidable delay. In addition to the formal evaluation process we have in place for all our training programmes, any external individual/organisation’s informal feedback, suggestions and any associated actions should initially be sought through their usual contact at Total Training Provision.

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Total Training Provision
First Floor, Silver House,
18 – 20 Silver Street,
Doncaster, DN1 1HL

0800 038 5666

Call our customer services team free on 0800 038 5666 between 9am to 5pm, Monday to Thursday and 9am – 4.30pm, Friday