Level 2 Housing & Property Management Assistant

The housing and property management assistant occupation is an entry level role. It is customer facing and primarily responsible for the administrative work needed to support the creation and sustainment of successful tenancies and leaseholds in both social and private housing sectors.

The role involves working under supervision within the wider organisation, team, communities and external partners. Examples include preparing paperwork for service charges, supporting consultations and undertaking customer surveys, undertaking neighbourhood and property surveys using checklists, data administration, conducting super- vised viewings and rental negotiations, handling telephone calls, filing and scanning, arrang- ing meetings and events and researching new initiatives under the instruction of a supervisor.