In order to have a truly successful business, you need to provide good customer service. It is believed that 96% of unhappy customers do not ever complain; however, 91% of those simply leave and never come back. The main reason for customer churn is not price but bad customer service. Handling a business’s issues in a professional and courteous manner is an essential day-to-day task.
Call our customer services team free on 0800 038 5666 between 9am to 5pm, Monday to Thursday and 9am – 4.30pm, Friday or email info@total-tp.com
