Meet The Team

Lisa Hawksby | Managing Director

Lisa has worked at Total since April 2015. Total was founded by Lisa’s father Paul. Together they transformed Total from a lead generation business to a successful private training provider.

Lisa has worked in the industry for 16 years, beginning her career as an Assessor and has worked for national and regional companies in quality and director roles.

Lisa achieved 4 GCSE’s not including maths then went to college followed by university to study a Social Work Degree. This was drilled into Lisa at school and college. She felt this was the only option available. It didn’t suit her learning style or aspirations. Lisa then worked in retail and completed work-based qualifications to progress to where she is today.

Lisa is extremely passionate about training, motivating and inspiring others.



Cath Goodwin | Director of HR & Quality

Cath joined the team in November 2019.

With 25 years’ experience in the training, skills and education sector Cath has held roles working as a director and senior manager in Business Development, HR, Operations and Quality, predominantly with private training providers and awarding organisations. Cath started her working career in the Travel Industry and progressed quickly to work in education and skills, managing training for all staff across Tour Operator TUI.

Cath is responsible for HR, Quality and Client Services including Strategic People and Workforce Development. She is responsible for TTP’s Quality strategy, working closely with teams across the business as we continue to make improvements and exceed customer and stakeholder expectations. Cath has in-depth experience and knowledge of the design, delivery and evaluation of apprenticeships and skills across the UK.

Cath demonstrates a clear focus on our people development and is passionate about the value people bring to an organisation.

Mark Harrison | Non-Executive Director

Mark joined the team in June 2019 – having work with Lisa and Total Team through a previous role for the last 3 years

Mark has 24 year’s experience within the Human Services sector, within both Private and Public Sector organisations. Working across Skills, Employability, Justice and Youth provision across a number of funding bodies and varying contracts, all with the aim of supporting and allowing others to fulfil their potential, their families and society as a whole.

Mark joined the company to support the growth, governance and development of the business, utilising his previous experiences to work and support the Senior Leadership Team to move forward  to support more people, through a quality led approach.

Mark is passionate about making a difference with Total Training Provision being aligned to his own values and vision

Share this page

Contact us

Head Office | 10 Churchfield Court | Churchfield | Barnsley | S70 2JT

4 Burleigh Court | Burleigh Street | Barnsley | S70 1XY

No.1 Mann Island | Liverpool | L3 1BP

0800 038 5666

Call our customer services team free on 0800 038 5666 between 9am to 5pm, Monday to Thursday and 9am – 4.30pm, Friday or email