Meet The Team

Lisa Hawksby

Managing Director

Lisa has worked at Total since April 2015. Total was founded by Lisa’s father Paul. Together they transformed Total from a lead generation business to a successful private training provider.

Lisa has worked in the industry for 16 years, beginning her career as an Assessor and has worked for national and regional companies in quality and director roles.

Lisa achieved 4 GCSE’s not including maths then went to college followed by university to study a Social Work Degree. This was drilled into Lisa at school and college. She felt this was the only option available. It didn’t suit her learning style or aspirations. Lisa then worked in retail and completed work-based qualifications to progress to where she is today.

Lisa is extremely passionate about training, motivating and inspiring others.

Contact Lisa
Mark Harrison

Non-Executive Director

Mark joined the team in June 2019 – having work with Lisa and Total Team through a previous role for the last 3 years

Mark has 24 year’s experience within the Human Services sector, within both Private and Public Sector organisations. Working across Skills, Employability, Justice and Youth provision across a number of funding bodies and varying contracts, all with the aim of supporting and allowing others to fulfill their potential, their families and society as a whole.

Mark started his career as an administrator in Job Centre Plus, before moving to work on Employment Zone in 2000, and progressed as the industry grew over the years. Holding a number of roles during that time, with the last 10 years in Senior Management roles.

Mark joined the company to support the growth, governance and development of the business, utilising his previous experiences to work and support the Senior Leadership Team to move forward  to support more people, through a quality led approach.

Mark is passionate about making a difference with Total Training Provision being aligned to his own values and vision.


Catherine Goodwin

Director of Operations and Business Growth

Cath joined the team in November 2019

With 25 years’ experience in the training, skills and education sector Cath has held roles working as a director and senior manager in Business Development, Operations and Quality, predominantly with private training providers and also awarding organisations. Cath started her working career in the Travel Industry and progressed to work in training and education in the sector.

Cath is responsible for Business Growth, including bid, contract and relationship management.

Please contact Cath to discuss how we can help build, grow and develop your business.

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Contact us

Head Office | 13 Churchfield Court | Churchfield | Barnsley | S70 2JT

4 Burleigh Court | Burleigh Street | Barnsley | S70 1XY

0800 038 5666

Call our customer services team free on 0800 038 5666 between 9am to 5pm, Monday to Thursday and 9am – 4.30pm, Friday or email