Customer Service

In order to have a truly successful business, you need to provide good customer service. It is believed that 96% of unhappy customers do not ever complain; however, 91% of those simply leave and never come back. The main reason for customer churn is not price but bad customer service. Handling a business’s issues in a professional and courteous manner is an essential day-to-day task.

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Contact us

Total Training Provision (Head Office)
Silver House, 18 – 20 Silver Street, Doncaster, DN1 1HL


The CoVE  (Traineeship Programme)
Unit 6, Croft Court, Sandall Carr Road, Doncaster, DN3 1QL

0800 038 5666

Call our customer services team free on 0800 038 5666 between 9am to 5pm, Monday to Thursday and 9am – 4.30pm, Friday or email info@total-tp.com