Business & Professional
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Level 7 Senior Leader
The Operations or Departmental Manager is someone who manages teams and/or projects, achieving operational or departmental goals and objective.
Level 5 Ops / Departmental Manager
The Operations or Departmental Manager is someone who manages teams and/or projects, achieving operational or departmental goals and objective
Level 4 Improvement Practitioner
Practitioners lead smaller projects and/or play a key supporting role in a larger programme tackling issues that may require problem solving.
Level 4 Employability Practitioner
The broad purpose of the occupation is to work with individuals (service users) who are distanced furthest from the labour market.
Level 3 Improvement Technician
Improvement Technicians are responsible for delivery and coaching of improvement activity within an area of responsibility.
Level 3 Team Leading
A Team Leader or Supervisor is a first line management role, with operational and project responsibilities or responsibility for managing a team.
Level 3 Business Administration
Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors.
Level 3 Customer Service Specialist
The main purpose of a customer service specialist is to be a ‘professional’ for direct customer support within all sectors and organisation types.
Level 2 Customer Service Practitioner
The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation.