Apprenticeships

“The work I have completed so far has helped me to focus on my job role and made me question how I am doing things and how I can improve on this. Due to COVID -19 lockdown, I have been home working since 23^rd March 2020 so have sometimes felt isolated and therefore have had to adapt my way of working and the course material I have covered so far with Rebecca has been a positive challenge for me in order to do this, she has been contactable and available to support on all platforms. We have also discussed the impact COVID -19 has had on me individually and support available through other referral partners. It has really made me think about how my role is adapting to help clients who are affected by the extra constraints on unemployment (i.e. due to closure of businesses, there are less jobs with more jobseekers vying for employment, a need to rethink job roles etc.).

I want to be the best at what I do and I have a long way to go to get to this point. However, by completing this Level 4 Apprenticeship and learning more about my job role and the partners I work with to support clients into work, I know it will get me to where I want to be by providing me with the knowledge and skills I need to do this.”

Employment and Training Advisor

Level 4 Employability Practitioner 

“Total Training have helped support our charity by helping us to upskill our employees by utilising the apprenticeship training they offer.  Our employees are now more confident in their abilities and work roles within the organisation and they have increased their skills and knowledge which has all led to the charity being more professional, streamlined and more efficient and effective as an organisation.”

Employer Review 

With experiencing 3 lockdowns so far due to Covid-19 pandemic, I was sent home initially with everything I needed to work from home for the first lockdown. When the offices were opened up I was reclassed as a flexible worker which means I work from home remotely and occasionally in the office with very little actual face to face contact with my employer. The only contact was by emails or later when we got our IT upgrade to Microsoft Teams which helped me massively. The team I work with all work remotely in various parts of the country, yet we get on well. The team found me a big help in some of the support administration work that I do on a regular basis. Home working was a little easier for me with being unemployed three times had prepared me to work effectively from home instead of the office. 

Due to my profound hearing loss, normally I would have done the face to face route to learning. Because of the first lockdown, the original IT equipment I had did not have the right communication tool at this point of time. I was able to communicate with Rebecca via Skype through my personal computer and later with Microsoft Teams when we received the new IT which for me was a massive big help. With the new technology I was able to understand and appreciate tasks that I am learning for the apprenticeship. The benefits for me is huge as I am learning more things and enhancing my knowledge and skills for the industry sector that I am working in at present.

Level 3 Business Administration

I have been studying now for around 1 & a quarter years with Total Training and my experience has been fantastic. My tutor has been extremely supportive throughout it all, she’s an amazing person, very professional but personable too. The past year has been a struggle for everyone but it has been made much easier with the added support, guidance and understanding. The platform Bud learning, is full of great resources and has really helped me complete my studies to the highest standard. For me it was introduced a little late into my studies but for anyone else starting a course, it is a fantastic tool, make use of it.

Level 5 Operations Departmental Manager