NQUAL – Certificate In Mentoring

The Level 3 Diploma in Team Leading (RQF) is designed to develop the knowledge, skills and behaviours required to effectively lead and manage teams within the workplace. Covering key areas such as team leadership, communication, operational planning, change management and problem solving, this qualification helps learners build the confidence and capability to support team performance and contribute to organisational success.

Through a combination of workplace-based activities, practical projects, professional discussions and portfolio-based assessment, learners will develop the skills needed to lead people effectively, implement operational objectives, support continuous improvement and manage workplace challenges in a variety of professional settings.

This qualification is delivered as an additional professional development opportunity alongside the following programmes:

• Level 3 Business Administration Apprenticeship
• Level 3 Customer Service Apprenticeship
• Level 3 Improvement Technician Apprenticeship

The qualification provides a valuable enhancement to these apprenticeship pathways, supporting career progression into team leader, supervisory and management roles while helping learners develop practical leadership, communication and people management skills that can be applied across a wide range of industries.